Our knowledgebase is organized into categories to make it easy to find an answer to your problem or question.
Click on a category below to see a listing of available articles.
Top Questions
Trainer Profile currently only works with users inside the United States. We hope to expand our scope of service in the future.
Trainer Profile makes a small profit every time a sale is made on a web store. Trainer Profile receives a bulk discount because of the numerous orders we process, and we are able to share profits with our users as well as pass discounts on to clients. All products are set at least 20% under retail prices.
BOD Enterprises is the company that owns and operates Trainer Profile. All charges made either through Trainer Profile or any web stores connected to Trainer Profile will show as “BOD ENTERPRISES” on credit card statements. Notifications will be placed at every checkout.
All orders are shipped via UPS from the closest of one of our seven shipment centers across the United States. Orders are typically process and shipped within One (1) business day.
For more details on custom design and programming, please submit a special request. Trainer Profile accepts custom work on a case by case basis.
Trainer Profile does offer custom in-house product solutions. Please Contact Us for more information. Bulk discounts are available.
Refer as many people to Trainer Profile as you like! When your referral goes through the sign up process, make sure they include your name or email in the “Referred By” field.
Trainer Profile is happy to see what products people are interested in. Whether you are a fitness professional or a training client, feel free to submit a special request.
Account & Billing
Our custom websites start at $25 to setup and $10 monthly for maintenance. The $10 monthly fee is waived if your web store is active. For more information, read more about pricing details. Site add-ons are also available at various prices. Prices are subject to change as mentioned in our terms of use.
Trainer Profile has a custom made sales tracking system. This system also allows you to view information about site performance, update contact, billing and payment details, request site updates or adjustments, add site add-ons to your account, and contact us.
Sign Up
Trainer Profile currently only works with users inside the United States. We hope to expand our scope of service in the future.
Our designers typically create a new website and web store within 48 business hours after sign up. If there is a delay or backup, you will be notified via email with an estimated time of site creation.
Errors & Design Issues
You can submit a request inside your Trainer Control Panel. Simple Login, Click “My Profile”, then Click “Request Site Update”.